FirstHand Research and Consulting

FirstHand Research is a SaaS focused on providing investors of all types with useful, unbiased, information on public companies. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Consulting, Finance and Professional Services, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

FirstHand Research and Consulting is based in Fort Lauderdale, Florida and founded in 2021. You can read more at 1sthandresearch.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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