FIRST

FIRST is a it services and consulting company. Remote company providing software to delivery services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Delivery Service, Developer APIs, Supply Chain Management and Transportation. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

FIRST is based in Philadelphia, Pennsylvania. More on firstdelivery.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with FIRST, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.