FireLogic

FireLogic is a technology support firm that offers technical support, consulting, training, and deployment for a wide range of clients. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Cloud Computing and IT Management. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

FireLogic is based in Des Plaines, Illinois. Their site is firelogic.net.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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