Fidelus Technologies

Fidelus Technologies provides unified communication and collaboration solutions to companies. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Consulting, Information Services, Unified Communications and VoIP. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Fidelus Technologies is based in New York, New York and founded in 2002. More on fidelus.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Fidelus Technologies, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.