factor-i

factor-i is a consulting company that offers a full range of automation, structured securities, and IT solutions for the financial industry. The job it does: handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. They also list Consulting and IT Management, so expect those to show up in the feature set. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

factor-i is based in Frankfort, Maine. Their site is factor-i.de.

Before you commit, look at self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

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