Faction

Faction develops an Infrastructure-as-a-Service (IaaS) software designed to offer cloud services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list IaaS and Information Services, so expect those to show up in the feature set. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Faction is based in Denver, Colorado. Their site is factioninc.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Faction, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.