Factbox

FactBox is a web-based fact-management software for litigators to keep track of the facts and evidence in their cases. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Information Services and Legal. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Factbox is based in San Francisco, California and around since 2013. More on getfactbox.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Factbox, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.