eXtendSoft

eXtendSoft focuses on ERP system enhancement and maintenance services in the software industry. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Consulting and Enterprise Resource Planning (ERP). As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

eXtendSoft is based in Cerritos, California. More on extendsoft.net.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with eXtendSoft, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.