Expert Support

Expert Support helps high-tech software and hardware companies communicate effectively with their customers, and internally. The job it does: turning data into dashboards and reports people actually read.

The natural audience is analysts and leadership teams. Related areas on their profile: Business Intelligence. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Expert Support is based in Los Altos, California. More on expertsupport.com.

Things worth asking about: data connectors, modeling layer, and viewer pricing. A short pilot with your real data tells you more than any demo.

If you have worked with Expert Support, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.