Expert reputation

Expert reputation is a software development that helps companies gain insight into customer satisfaction by automating surveys. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Consumer Software and Information Services. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Expert reputation is based in San Diego, California. You can read more at expertreputation.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

The facts above come from public company records. The score will come from people like you. Used Expert reputation? Rate it.