Expert IT Operations

Expert IT Operations provides effective information technology solutions to the healthcare, manufacturing and educational sectors. Put simply, it is about handling IT tickets, assets and changes in an organized way.

The natural audience is IT departments. They also list Cloud Computing, Health Care, IT Management and Professional Services, so expect those to show up in the feature set. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Expert IT Operations is based in Haddonfield, New Jersey and around since 2011. More on eitops.com.

Our checklist for this category: self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know Expert IT Operations well, your review carries weight here.