Experian Consumer Services

Experian Consumer Services is an information services company that specializes in data analytics and consumer credit reporting. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Analytics, Credit Bureau and Finance, so expect those to show up in the feature set. They are a large team, 501 to 1,000 people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.

Experian Consumer Services is based in Costa Mesa, California and around since 1995. You can read more at experian.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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