Exelegent

Exelegent provides managed and flexible support services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Consulting, Health Care, Information Services and Outsourcing. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Exelegent is based in Freehold, New Jersey. Their site is exelegent.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know Exelegent well, your review carries weight here.