Exclusively Remote

Exclusively Remote is a help desk product. Remote Staffing & Recruiting. Put simply, it is about turning support emails and chats into tickets with owners, priorities and SLAs.

The natural audience is support teams from two people to hundreds. Alongside the main category they mention Customer Service, Recruiting, Staffing Agency, Virtual Assistant and Web Development. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Exclusively Remote is based in Skokie, Illinois and founded in 2019. Their site is exclusivelyremote.com.

Things worth asking about: channel coverage, automation rules, and per-agent pricing. Ask for a trial on your own data, not a canned demo.

The facts above come from public company records. The score will come from people like you. Used Exclusively Remote? Rate it.