Everywhere

Everywhere is a SaaS platform that uses machine learning to predict customer churn, upgrades, and other critical business outcomes. Put simply, it is about turning support emails and chats into tickets with owners, priorities and SLAs.

Who is it for? Mostly support teams from two people to hundreds. They also list Analytics, Consumer Research, Consumer Reviews, Customer Service and Machine Learning, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Everywhere is based in Santa Cruz, California and around since 2019. More on beeverywhere.io.

Our checklist for this category: channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.

If you have worked with Everywhere, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.