ETRAGE

ETRAGE provides software development, web applications development, and CAD automation services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Enterprise Resource Planning (ERP) and Industrial Automation. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

ETRAGE is based in Waltham, Massachusetts. Their site is etrage.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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