Erxes
erxes is an open-source experience operating system (XOS)
Overview
erxes is an open-source experience operating system (XOS). Replace Hubspot with a mission and community-driven ecosystem. In practice that means keeping every contact, deal and follow-up in one place so nothing slips.
Who is it for? Mostly sales teams and founders who are tired of spreadsheets. Alongside the main category they mention CRM, Customer Service, Marketing, Marketing Automation and Open Source. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
Erxes is based in Los Angeles, California and around since 2017. Their site is erxes.io.
Our checklist for this category: pipeline stages, email sync, mobile app, and what reporting costs extra. A short pilot with your real data tells you more than any demo.
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Key features
Customer Service
Marketing
Marketing Automation
Company
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