ERC BPO

ERC BPO is an international BPO and a full service, end-to-end provider for every aspect of the customer lifecycle. In practice that means building software for you when nothing off the shelf fits.

Who is it for? Mostly companies with a specific process to automate. Related areas on their profile: Call Center, Customer Service and Outsourcing. As a large company team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. Bigger vendor, more process. Budget time for procurement.

ERC BPO is based in Jacksonville, Florida and around since 1999. You can read more at ercbpo.com.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. A short pilot with your real data tells you more than any demo.

If you have worked with ERC BPO, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.