Enshored
powerful outsourcing for disruptive start-ups
Overview
Here is Enshored in plain terms. Powerful outsourcing for disruptive start-ups. In practice that means turning support emails and chats into tickets with owners, priorities and SLAs.
The natural audience is support teams from two people to hundreds. Related areas on their profile: Call Center, Customer Service, Outsourcing and Professional Services. They are a large team, 1,001 to 5,000 people, which usually shapes who they work with. Bigger vendor, more process. Budget time for procurement.
Enshored is based in Signal Hill, California and around since 2014. More on enshored.com.
Before you commit, look at channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.
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Key features
Customer Service
Outsourcing
Professional Services
Company
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