Engaged Technologies

Engaged Technologies offers application development, maintenance, testing, designing, integration, analytics and remote assistance services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Analytics and IT Management. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Engaged Technologies is based in Platte City, Missouri. More on engagedtechnologies.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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