Elm City Computing

Elm City Computing is a provider of IT managed services, help desk solutions, and IT solution services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Cloud Computing and Technical Support. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Elm City Computing is based in Orange, Connecticut. More on elmcitycomputing.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Elm City Computing, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.