Ellora Systems

Ellora Systems offers EMR and telehealth solutions. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Health Care, Information Services and Telehealth, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Ellora Systems is based in Marlborough, Massachusetts. More on ellorasystems.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Ellora Systems, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.