Elite Document Solutions

Elite Document Solutions specializes in document management, managed print services, and multi-functional scan-print services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Document Management and Printing, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Elite Document Solutions is based in Schaumburg, Illinois. More on elitedocument.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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