eLatta

eLatta is an information technology and network administration company. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Technical Support, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

eLatta is based in Cheshire, Connecticut and founded in 2002. More on elatta.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

Nobody has reviewed eLatta on Revaw yet. If you use it, your rating goes first, and it takes about twenty seconds.