eCruise Managed Services

eCruise Managed Services offers software and managed services to the cruise industry. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Cloud Data Services and Database, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

eCruise Managed Services is based in Davie, Florida. Their site is ecruiseinc.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with eCruise Managed Services, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.