DXtera Institute

DXtera Institute provides technical services and community support for next-generation education systems and data management. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Data Management, Education and Non Profit. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

DXtera Institute is based in Boston, Massachusetts and around since 2016. Their site is dxtera.org.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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