DTEN

We provide innovative technology that powers modern video conferencing, communication, and collaboration solutions for everyone. That is the short version of DTEN. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consumer Electronics, Electronics, Information Services and Telecommunications, so expect those to show up in the feature set. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

DTEN is based in San Jose, California and around since 2015. Their site is dten.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with DTEN, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.