Dovetailed Technologies

Dovetailed Technologies provides z/OS customers worldwide with innovative solutions that enhance and transform traditional mainframe. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Information Services, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Dovetailed Technologies is based in St. Charles, Missouri. Their site is coztoolkit.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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