DocuSend

Here is DocuSend in plain terms. It is a cloud-based mailroom service that automates printing and mailing of invoices, and documents. The job it does: building software for you when nothing off the shelf fits.

Who is it for? Mostly companies with a specific process to automate. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

DocuSend is based in Rochester, New York. You can read more at docusend.biz.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

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