DocuNav Solutions

DocuNav Solutions is an IT firm that provides technical support, ECM software, electronic document and project management services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Document Management and Technical Support. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

DocuNav Solutions is based in Frisco, Texas. You can read more at docunav.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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