Document Technology Systems

Document Technology Systems is a software firm that offers document management and imaging solutions for the government and private sectors. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Consulting and Document Management. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Document Technology Systems is based in Cuyahoga Falls, Ohio. You can read more at dts-doc.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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