Document Imaging Group

Document Imaging Group is specialize in multi-channel capture, business process automation, case management, analytics, and integration. In practice that means handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. They also list Business Process Automation (BPA), Data Integration and IT Management, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Document Imaging Group is based in Mahwah, New Jersey. You can read more at docigroup.com.

Before you commit, look at self-service portal, asset tracking, and automation. A short pilot with your real data tells you more than any demo.

If you have worked with Document Imaging Group, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.