DKTEL

DKTEL is an information technology consulting company. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Consulting and Telecommunications. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

DKTEL is based in Chantilly, Virginia and founded in 2004. Their site is dktel.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with DKTEL, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.