Divinate

Divinate is a SAAS company that offers a software platform for understanding customer feedback and analytics. The job it does: turning support emails and chats into tickets with owners, priorities and SLAs.

Who is it for? Mostly support teams from two people to hundreds. Related areas on their profile: Analytics, Customer Service and Product Research. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Divinate is based in Denver, Colorado and founded in 2023. More on divinate.co.

Our checklist for this category: channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.

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