Direct Line

Direct Line is a provider of network cabling, infrastructure and staffing services to data centers and other mission critical environments. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Staffing Agency and Telecommunications. They are a large team, 501 to 1,000 people, which usually shapes who they work with. Bigger vendor, more process. Budget time for procurement.

Direct Line is based in Fremont, California and around since 1997. Their site is dl-global.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know Direct Line well, your review carries weight here.