DiningCircle

DiningCircle helps restaurants manage their reservations, guests and bottom-line. Put simply, it is about turning support emails and chats into tickets with owners, priorities and SLAs.

The natural audience is support teams from two people to hundreds. Alongside the main category they mention Customer Service, Hospitality, Restaurants, Robotics and Travel. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

DiningCircle is based in Clarkton, Missouri and founded in 2011. You can read more at diningcircle.com.

Things worth asking about: channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.

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