DigitalThinker

DigitalThinker provides implementation, integration, upgrades, training, development, sales and consulting services for Info EAM Software. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Consulting and Training. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

DigitalThinker is based in Simpsonville, South Carolina. More on digitalthinker.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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