Digital Guidance

Digital Guidance provides customer support, managed IT, and alert services to small and medium sized businesses. The job it does: assessing, monitoring and responding to security threats on your behalf.

It makes the most sense for companies without a full security team. Related areas on their profile: Network Security. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Digital Guidance is based in Milford, Michigan and founded in 2001. Their site is digitalguidance.com.

Our checklist for this category: response times, what is included in monitoring, and reporting. Ask for a trial on your own data, not a canned demo.

If you have worked with Digital Guidance, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.