Didlake

Didlake is a nonprofit organization with administrative and IT support services, facilities support and logistics services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Logistics and Non Profit, so expect those to show up in the feature set. They are a large team, 1,001 to 5,000 people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.

Didlake is based in Manassas, Virginia and around since 1965. More on didlake.org.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know Didlake well, your review carries weight here.