DialedIn

DialedIn (formerly ChaseData) software offers leading-edge technology and value for call centers. The job it does: solving a specific business problem with software.

The natural audience is teams in its space. Related areas on their profile: Call Center, Telecommunications and Virtual Assistant. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

DialedIn is based in Plantation, Florida and founded in 1996. Their site is getdialedin.com.

Our checklist for this category: pricing, support, and how it fits with the tools you already use. A short pilot with your real data tells you more than any demo.

Every review on Revaw shows how it was verified, so if you know DialedIn well, your review carries weight here.