DexContact Solutions

DexContact Solutions Inc. offers SaaS, DevOps, Workflow Automation, and ICM services to improve business operations. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

DexContact Solutions is based in Plano, Texas. More on dexcontact.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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