DevRev

DevRev offers a cloud-based solution for both customer support and software development. Put simply, it is about keeping every contact, deal and follow-up in one place so nothing slips.

It makes the most sense for sales teams and founders who are tired of spreadsheets. Alongside the main category they mention Artificial Intelligence (AI), CRM, Customer Service, Developer APIs and Developer Platform. They are a large team, 501 to 1,000 people, which usually shapes who they work with. Bigger vendor, more process. Budget time for procurement.

DevRev is based in Palo Alto, California and around since 2020. Their site is devrev.ai.

Our checklist for this category: pipeline stages, email sync, mobile app, and what reporting costs extra. Get the renewal terms in writing before the first invoice.

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