DevCool

DevCool is a Software company that specialises in implemented projects for top Healthcare insurance and hospitals. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Health Care and Information Services. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

DevCool is based in Pleasanton, California. You can read more at devcool.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with DevCool, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.