Design & Software International

Design & Software International provides manufacturing automation, machine interfacing, and technical support services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Industrial and Technical Support. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Design & Software International is based in Fairfield, Ohio. You can read more at dsi-mfg.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Design & Software International, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.