Decisive Workforce Management

Decisive is a leading edge IT staffing and solutions provider with a growing nationwide presence. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Information Services. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Decisive Workforce Management is based in New London, Connecticut and founded in 2002. More on decisiveworkforce.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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