DecisionPoint

DecisionPoint is a advisory service for technology, investors, software, healthcare, and IT companies. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Consulting. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

DecisionPoint is based in Charlotte, North Carolina and around since 1998. Their site is decisionpointint.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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