Decision Support Technology

Decision Support Technology provides enterprise performance management consulting services specializing in design, deployment, and support. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Information Services and Project Management, so expect those to show up in the feature set. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

Decision Support Technology is based in Blue Bell, Pennsylvania and around since 1993. Their site is dstusa.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Decision Support Technology, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.