DCM

DCM offers web-based reporting software, consulting, fundraising campaigns, and individualized strategies. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Consulting, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

DCM is based in New York, New York and founded in 1997. You can read more at dcmtm.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with DCM, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.