DataTech911

DataTech911 is a public safety software company provides solutions for emergency response and EMS management. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Information Services and Public Safety. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

DataTech911 is based in Columbia, Maryland. More on datatech911.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with DataTech911, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.