Datamatrix Medical
Datamatrix Medical provides medical transcription solutions that fit the medical practices' needs
Overview
Datamatrix Medical provides medical transcription solutions that fit the medical practices' needs. Put simply, it is about turning support emails and chats into tickets with owners, priorities and SLAs.
The natural audience is support teams from two people to hundreds. Related areas on their profile: Customer Service and Medical. As a mid-sized product team themselves (201 to 500 people), they tend to serve customers of a similar scale best.
Datamatrix Medical is based in White Plains, New York and founded in 1985. You can read more at datamatrixmedical.com.
Our checklist for this category: channel coverage, automation rules, and per-agent pricing. Get the renewal terms in writing before the first invoice.
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Key features
Medical
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